Trisonics was formed when our founders saw a need in the ultrasound market for a company that would focus on customer service. Any company can recommend an ultrasound machine and sell it without any follow up. Here at Trisonics, we pride ourselves in providing service not just before the sale, but throughout the life of the unit. Our customers are our first priority every day and it makes a difference. If you've worked with us before, we would love to hear from you too! Fill out our survey here.
Check out what our customers have been saying about Trisonics:
"I have worked many places over the years. Scott Fanks by far is the best service manager I have ever worked with. He is prompt, thorough, and always willing to help out!!" - Lori Thompson
"Dave Nye is always very nice and gets to us as soon as his schedule allows - or sends someone else. Dave is awesome!" - Molly Johndro, Pinnacle Health
"Hobie Sears is beyond wonderful. I have passed his contact info to other managers. Feel blessed to have him taking care of us!" - Wendy Baker, TriHealth
"Scott Fanks is always great - very professional and courteous." - Mary Lou Marsh, Weinstein Imaging Associates
"Gus Grimes is fantastic - always quick to respond and effective in getting things done." - Karan Penton, Prohealth Physicians
"Scott Fanks is a great service engineer. In all my experience, he is the best." - Susan Lenox, Cardiovascular Medical Specialists
"Gus Grimes is always punctual, efficient, and kind!" - Nicole Watson, ProHealth Physicians
"Gus Grimes was very pleasant, professional, and definitely has passion for our ministry. He is very gracious and made sure we had a personal contact for any questions. Thank you so much!" - Gail Faraj-Musleh, Mother of Life Pregnancy Center
"Wonderful customer service! Hobie Sears is great to work with!" - LeAnn Fritcha, A Hope Center
"Hobie Sears is ALWAYS so helpful - his knowledge in his field is impressive. Whatever the issue is, he knows what to do to fix it and gets it DONE." - Melinda Shoen, Central Ohio Technical College
"Scott Fanks is very helpful in keeping records of when our service is due and contacting us to schedule when it is convenient for us." - Dawn Scott, TLC Clinic/TryLife Center
- Congrats Cindy and Tresa from Crossroads Pregnancy Center in Lewistown on your Logiq V2! We're glad we could work with you and the Knights of Columbus to provide the perfect system for your center!
- The staff at ALC Shelbyville pose with Customer Relations Manager Andrew Head and thier new ultrasound machine. We are happy to be able to work with you to find the perfect fit for your center!
"Brad (League) goes above and beyond to make sure our equipment is operational." - Cassidy Truesdell, Harrison Memorial Hospital
"Excellent technician and best response time of any other service we employ." - Robert Magoon, Berkshire Medical Center
"Shawn (Zelesnick) is one of the best support service and sales individuals I have worked with in my 15 years at Penn. He represents his organization as if it was his own. - Luke Wloczynski, Penn Presbyterian
"Nick Haralam is a great company representative. He is always ready to help." - Linda Sweeney, Alpha Neurology
"As always, Daniel (Cohick) provided exceptional service, he went above and beyond. I was scheduled for routine PM and Daniel offered to fix a recent issue as well." - Erica Snesavage, PHCVI
"Nate (Marcy) was very professional and you could tell he cares about what he does and the people he's working with and for. He followed up the day after we used the machine just to make sure that it worked properly, this is a rare thing you get from companies. Nate is an asset to this company and we were blessed to have him work with us. We would highly recommend him to anyone." - Amanda Guessford, Rochester Regional Health
"I have been using Trisonics for the past few years and could not be happier with the level of service that they provide. They have gone above and beyond when ever we have needed anything. Shawn, the service tech, is very knowledgeable and friendly. We had one instance were our ultrasound machine went down. He was able to come to our office that day. He traveled back to the home office which is a considerable distance from our office to get a part so that we could be up and running for office hours the next day. They provide a level of service that not many companies can offer. I am a huge fan of Trisonics and will continue to recommend them in the future."
"As a small business owner I had my machine go down. I was desperate and had no one to call. I was referred to Trisonics and within an hour Scott Fanks was traveling to southern West Virginia to save the day. Very professional and I will not call another service provider for my ultrasound needs. Thank You!" - Bobby Lilly