Trisonics Blog

Service Training: Sharing The Knowledge


It may seem odd to some as to why a company would train their clients (or potential clients) on how to do the work that those same customers are currently paying that company to do.


What would happen to all of the dentists in the world if we were all trained to perform our own dental work? (Everyone would have some pretty nice smiles, that’s what would happen…..)

So here at Trisonics, where the company was started with the idea of providing the highest quality of service for ultrasound equipment; we’ve gotten some funny looks since we announced that we will be starting a training program in 2016.

So you ask: why train people to do what you already do?

There are two ways to go about answering that question. One way is short and the other is long.

First, the long: Since Trisonics was started over 11 years ago, we have gotten better and better at what we do. Additionally, we have expanded our portfolio in terms of what we are capable of doing. Once, just a service organization, Trisonics has now evolved into one of the largest suppliers of ultrasound systems, probes, and parts, both nationally and globally.

 

We have said for a long time that Trisonics, “Sets The Gold Standard In Ultrasound Solutions”. So when the decision was made to add training to our repertoire, that same idea applies, but now we feel like we are “SHARING The Gold Standard In Ultrasound Solutions”. We cannot wait for biomedical professionals to come to our facility and experience that Gold Standard in everything we do. It is our belief that these training courses at our brand new, state of the art facility will assure all of our guests that Trisonics is the company to work alongside for all of their future ultrasound needs.


 



Still wondering what the short answer was???

We like to make our customers happy! 

When you take the time to look at some of the most successful companies in the world, there is one common trait between all of them. Their customers are happy with what the company provides! It’s a very simple way of looking at what so many men and women in business spend their entire lives trying to excel at.

We have noticed a growing demand and number of requests from the ultrasound community regarding when Trisonics would be implementing a training program.

Well, with our new headquarters in place, the answer to that is: February 23, 2016.  We have 14 classes scheduled for the upcoming year and look forward to having our own engineers on hand to serve as instructors. 

Much like the founder and CEO of Amazon, Jeff Bezos once said: “We see our customers as invited guests to a party, and we are the hosts. It is our job to make every important aspect of the customer experience a little bit better.”

We look forward to making our customers even happier in 2016.



Trisonics Ultrasound Service Training Program from Trisonics on Vimeo.